Try connecting your phone to a (wired or wireless) headphone and check if Zoom audio works. With your phone’s sound profile set to ring, check if Zoom audio/sound now works. Step 2: Tap the Silent icon (a crossed bell) or Vibrate icon (a phone with two lines to it sides) at the top of the volume slider to change the sound profile to Ring (a regular bell icon). Step 1: Tap the volume up or volume down button to open the volume control slider. To change the sound profile on your Android smartphone, follow the steps below. Having your device on Vibrate, Silent, or Do Not Disturb mode, for example, could mess with Zoom’s audio, even if the speaker is turned on within the app. Change Sound Profileįor devices with Zoom audio or sound issues, the company recommends you to check and change your sound/audio profile. If the app’s sound still doesn’t work, proceed to the next solution. Now go back to your Zoom call and check if you can hear other participants’ audio. If it is low or muted, move the slider to the right to increase your phone’s in-call volume. Step 1: Launch the Android Settings menu. If you cannot hear anyone or anything during a Zoom meeting -particularly a Dial-in meeting- check that your phone’s in-call volume isn’t low or muted. That is different from the regular system-wide Android volume control.
If increasing or unmuting your phone’s volume doesn’t get Zoom’s audio or sound working again, the next thing you want to check is your device’s in-call volume.
If your device’s volume is at the lowest level/percentage, tap the volume up button or move the slider up to raise the volume. To fix this, tap the volume up or volume down button on your phone to check the volume level. If this is the case, Zoom audio will not work. It’s possible that you (or maybe someone else) accidentally lowered your phone’s volume. Check Device VolumeĪnother check you want to run if Zoom’s audio or sound isn’t working when you’re in a meeting is to confirm that your device isn’t muted. Zoom Speaker Disabled Zoom Speaker Enabled 3. To re-enable the speaker, tap on the icon, and you should now hear other participants. At the top right corner of the meeting window, check that there isn’t an x to the right of the speaker icon - this means the speaker has been disabled for that meeting.
If you are hosting a Zoom meeting on your Android device but don’t hear other participants, ensure that you didn’t mute the speaker output for the app.
Restarting your phone could also help fix all the potential glitches and temporary problems that might be preventing the Zoom app from accessing sound settings and profiles. That said, let’s segue into the solutions. Other times, it’s just the Zoom app (or your phone) that’s misbehaving.
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